Becker’s Healthcare Podcast Dr. Christopher Douglas, Houston Market Chief Executive Officer, River Oaks Hospital & Clinics and East Houston Hospital & Clinics
Jul 1, 2025
Dr. Christopher Douglas, Houston Market CEO for River Oaks Hospital & Clinics and East Houston Hospital & Clinics, shares his vision for a patient-centered healthcare system. He discusses innovative mobile diagnostics, improving access for long-term care patients. Christopher also dives into diversifying payer sources and the importance of a transparent organizational culture. Plus, he tackles workforce challenges, highlighting supportive hiring practices and unique staff benefits aimed at fostering a collaborative and inclusive work environment.
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Servant Leadership in Practice
- Dr. Douglas shares his servant leadership style by being visible, authentic, and transparent with his team.
- He rounds on patients, learns from surgeons, and holds monthly town halls to build trust and knowledge sharing.
Mobile Diagnostics Drives Growth
- The Advanced Express X-Ray mobile diagnostics branch brings radiology services to long-term care bedsides.
- This initiative reduces wait times and drives growth in other hospital service lines.
Importance of Diversified Payers
- Funding uncertainty and Medicare cuts challenge healthcare sustainability.
- Diversifying payer sources beyond commercial insurance mitigates financial risks and opens new opportunities.