Matt Higgins, CEO @ RSE Ventures / Vice Chairman @ Miami Dolphins

Key Takeaways:

1. Every conversation should start "how can I help you". Investors should think about ways they can relieve their teams of items that have long lead times.

2. The future belongs to the content creators. Build a community and build empathy to your end customer.

3. Teams should look for opportunities to play offense, not just defense.

4. Industries will become more efficient on the other side of this, with tele-medicine adopted much more widely.