At Work with The Ready

9. Ask Us Anything No. 1: You Asked, We Answered

10 snips
Apr 29, 2024
In this podcast, the hosts tackle tough questions from their audience like providing critical feedback without being threatening, organizations eliminating excessive management layers, and the disconnect between senior leadership and employees. They hint at upcoming projects and discuss concepts like 'org debt' and 'anti-patterns'.
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ADVICE

Use "How Might We"

  • Frame feedback as shared problem-solving using "how might we" questions.
  • This shifts from opposition to collaborative design and exploration.
ADVICE

Share External Examples

  • Share examples of similar successful changes from other organizations.
  • This adds weight to suggestions and makes them less personal or threatening.
ADVICE

Understand Historical Context

  • Understand the historical context of existing systems before criticizing them.
  • This builds credibility and reveals valuable insights for improvement.
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