Ghazenfer Mansoor, CEO of Technology Rivers and author of 'Beyond the Download', shares his expertise in AI and healthcare technology. He emphasizes the importance of user experience in app development over mere downloads, arguing that prioritizing customers drives long-term success. Ghazenfer addresses common misconceptions about AI, clarifying it as an augmentation tool rather than a replacement for humans. He also explores emerging AI technologies and the need for ethical oversight, while advocating for skills like storytelling to effectively leverage AI.
36:15
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insights INSIGHT
Focus On Daily App Use
Building apps is about daily use and retention, not just downloads.
Ghazenfer stresses making users sticky so apps get real value and sharing.
insights INSIGHT
People-First Product Design
Prioritize customer experience over pure profit to drive long-term success.
Ghazenfer argues technology must serve humans, not force them into workflows.
question_answer ANECDOTE
Weekend Lead Turned POC By Monday
Ghazenfer recounts turning a Friday lead into a POC by Monday using AI tools.
The team delivered a working demo before the first sales call, something previously impossible.
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summary
In this episode of the AI for Sales podcast, host Chad Burmeister speaks with Ghazenfer Mansoor, CEO of Technology Rivers, about the intersection of AI and healthcare technology. They discuss the importance of user experience in app development, the role of AI in streamlining software processes, and the misconceptions surrounding AI's capabilities. Ghazenfer shares insights from his book 'Beyond the Download' and emphasizes the need for a human touch in technology. The conversation also touches on emerging AI technologies, ethical considerations, and essential skills for leveraging AI effectively.
Takeaways
The focus should be on user experience, not just downloads.
Optimizing for customer experience leads to profit.
AI is not a replacement for humans but an augmentation.
AI can significantly reduce software development time.
Misconceptions about AI include it being a one-click solution.
Human context is essential for AI to provide accurate results.
Emerging technologies like MCP and agentic AI are game-changers.
Ethics in AI requires a governing body to ensure responsibility.
Articulation and storytelling are key skills for using AI effectively.
AI can assist in various tasks, enhancing productivity.
Chapters
00:00
Introduction to AI in Healthcare Technology
02:14
Insights from 'Beyond the Download'
04:58
Customer Experience vs. Profit Motive
07:13
AI's Impact on Software Development
11:15
Misconceptions About AI
15:48
Integrating AI with Human Touch
18:55
Emerging Technologies in AI
23:57
Ethics in AI
25:40
Skills for the AI-Driven Future
31:18
Conclusion and Call to Action
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