The Look & Sound of Leadership

Essential Skills that Shaped a Leader

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Aug 3, 2023
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INSIGHT

Reality-Test Catastrophes

  • Casey stopped catastrophizing by reality-testing her worst fears and asking whether they were likely or even possible.
  • That shift opened more choices and reduced single-minded fixation on hypothetical problems.
ADVICE

Speak With Fewer Words

  • Edit your own speech in real time by using short sentences and stopping sooner.
  • Use the cue "short sounds confident" to remind yourself to stop talking.
ANECDOTE

Choosing Relationship Over Immediate Results

  • Casey chose to listen to a direct report instead of retreating to prepare for a presentation.
  • That choice strengthened connection and produced better ideas and results.
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