In today's show, Stuart welcomes Claire Winter. Claire, who is Lift The Bar's head of operations, has been on the podcast lots of times before talking about her experience as a personal training client and on topics like belonging as a fitness professional. Today, they talk about three topics - losing clients and why it's probably not your fault just now, burnout and how to take better care of yourself and her upcoming customer service course. Timestamps are below!

Timestamps:

• [01.05] - Why it may not be your fault if you're seeing clients drop off just now.
• [14.30] - Retention tips. 
• [20.48] - Burnout.
• [33.48] - Claire's upcoming customer service course.

Find Out More About Claire:

• Facebook: https://www.facebook.com/claire.winter.963 

Find Out More About LTB:

• Website: http://bit.ly/2TDiQjz 
• Instagram: https://www.instagram.com/liftthebar/