The Fediverse’s Trust and Safety Warriors, with Samantha Lai and Jaz-Michael King
Aug 1, 2024
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Samantha Lai, a senior research analyst at the Carnegie Endowment, and Jaz-Michael King, executive director of IFTAS, dive into the fascinating world of the fediverse. They discuss the challenges and innovations in community moderation, emphasizing collective responsibility over centralized control. Their collaboration helps illuminate the role of AI tools in managing toxicity while maintaining human oversight. With a focus on privacy and community norms, they highlight how decentralized platforms can empower users to create safer online spaces.
The decentralized nature of the Fediverse necessitates community-led moderation and transparent governance to effectively address trust and safety concerns.
Challenges in moderating harmful content highlight the need for standardized practices and resources to empower volunteer moderators in diverse community settings.
Deep dives
Decentralized Trust and Safety in the Fediverse
The need for a redefined approach to trust and safety in social media is highlighted by the unique structure of the Fediverse, where no single entity controls the entire network. This decentralized model relies heavily on community moderation and transparent governance, emphasizing innovation in moderation tools to tackle safety threats. In practical terms, decisions about blocking problematic users or instances must be based on shared community norms and guidelines, which must evolve to meet the challenges posed by bad actors. The approach illustrates both the strengths and weaknesses of decentralized moderation, as moderators require a certain level of experience to navigate these complex landscapes and make informed decisions.
Moderation Challenges and Information Sharing
Moderation in the Fediverse can be a daunting task, especially for new or volunteer moderators who often learn on the job. The discussion points to a significant gap in information sharing and resources, which could enhance the ability to effectively manage harmful content. Without adequate tools and mechanisms for communication, moderators find it labor-intensive to track and block problematic accounts or content, highlighting a crucial area for improvement. The implementation of standardized practices and accessible resources can empower community members to make better moderation decisions, ultimately promoting a healthier online environment.
The Complexity of Moderation Policies
Decentralization allows for varied moderation policies tailored to different communities, reflecting their unique cultural and social needs. However, this diversity complicates the landscape, making it difficult for users to understand the moderation practices of different servers. The need for transparency in moderation practices is crucial, enabling users to make informed choices about which instances align with their values. As the Fediverse continues to grow, establishing shared standards and norms is essential for creating a cohesive user experience while respecting each community's individual approach.
Anticipating Challenges During Election Cycles
The upcoming election year poses significant challenges for moderation in the Fediverse, given the potential for coordinated disinformation campaigns. Observations indicate existing vulnerabilities in tracking and handling disruptive content across decentralized networks, as admins have limited visibility into broader community behaviors. Despite the challenges, the decentralized structure offers a degree of resilience, as posts are driven by user interests rather than algorithms designed to maximize engagement. As election-related content begins to circulate, strategies for proactive monitoring and appropriate response mechanisms will be vital for sustaining the integrity of discourse within the Fediverse.
The fediverse offers an opportunity to rethink how trust and safety works in social media. In a decentralized environment, creating safe and welcoming places relies on community moderation, transparent governance, and innovation in tooling. No longer is one company making — and enforcing — its own rules. It’s a collective responsibility.
Samantha Lai, senior research analyst at the Carnegie Endowment for International Peace, and Jaz-Michael King, the executive director of IFTAS, are here to explain how. Samantha co-authored a seminal paper, “Securing Federated Platforms: Collective Risks and Responses,” along with Twitter’s former head of trust and safety, Yoel Roth. Jaz runs IFTAS, which offers trust and safety support for volunteer content moderators, community managers, admins and more. The two often collaborate and bring perspectives from the policy and operational sides.
🔎 You can find Samantha at @samlai.bsky.social and Jaz at @jaz@mastodon.iftas.org
✚ You can connect with Mike McCue on Mastodon at @mike@flipboard.social or via his Flipboard federated account, where you can see what he’s curating on Flipboard in the fediverse, at @mike@flipboard.com