On this week's episode of What's at Stake, Penta managing director Ylan Mui discusses the ways that AI is reshaping the landscape for small businesses with Imani Augustus, the director of the Alliance for Entrepreneurial Equity, a partnership between Third Way and the National Urban League.
Imani explains how entrepreneurs are harnessing the power of generative AI to improve customer service, marketing, and daily operations. They also tackle the ethical questions and operational hurdles surrounding AI, especially for minority-owned businesses.
Tune in to understand the benefits and risks of AI for small business owners and the steps they can take to navigate AI implementation responsibly.
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