Healthcare IT companies should prioritize consumer experience optimization to streamline healthcare technology for all users, not just providers.
In this episode, Will Landry, the Senior Vice President and Chief Information Officer for Franciscan Missionaries of Our Lady Health System in Baton Rouge, highlights the importance of consumer experience optimization, revenue cycle operations, and cybersecurity in the healthcare industry. Landry reflects on the challenges faced during the COVID-19 pandemic, including the rapid transition to remote work and the efforts to ensure system availability.
Tune in to this episode to gain insights into the dynamic intersection of healthcare and IT, and learn how professionals like Will Landry navigate the complexities of patient care and technology!
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Music by David Cosgrove an accomplished composer, musician, producer, and engineer. Listen to his latest project Del Piombo.
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