Technovation with Peter High (CIO, CTO, CDO, CXO Interviews) The CIO as Change Agent and Ecosystem Builder
15 snips
Dec 18, 2025 Mojgan Lefebvre, Chief Technology and Operations Officer at Travelers, emphasizes integrating AI into overall business strategy, reducing onboarding from 2 hours to just 2 minutes. Pavan Verma, Chief Data and Information Officer at Cencora, shares insights on operationalizing AI to improve patient outcomes, including a poignant story about enhancing a child's vision. Glenn Remoreras, Chief Information Officer at Breakthru Beverage Group, discusses his AI summit for leadership education and how a product mindset is transforming sales strategies. Together, they illustrate AI as a key driver for enterprise transformation.
AI Snips
Chapters
Transcript
Episode notes
AI As Business Strategy
- AI must be embedded in business strategy, not treated as a separate technology plan.
- Mojgan Lefebvre argues AI enables new customer experiences and competitive advantage when tied to business outcomes.
Make Board Sessions Business-Led
- Design board education sessions as business-led, not IT-led, to connect AI to outcomes.
- Involve business leaders to tell the story and align AI to strategic vision.
Two-Hour Intake To Two Minutes
- Travelers cut new business intake from two hours to two minutes using an AI tool.
- Mojgan presented this as a business reimagination example to the board to show tangible impact.