316: Joey Coleman - Never Lose a Customer Again

Ari sat down with Joey Coleman recently to talk about crafting the ideal customer experience and Joey's new book,"Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days." For over a decade, Joey has helped organizations retain their best customers and turn them into raving fans through his entertaining and actionable keynotes, workshops, and consulting projects. As a recognized expert in customer experience design and an award-winning speaker at national and international conferences, Joey specializes in creating unique, attention-grabbing customer experiences. Joey shared how everyone can and should send the message to their customers that "It's good now, but it's going to get even better." There's a bit of neuroscience, psychology, human behavioral science and some straight-up good advice on this episode. Enjoy! [Multiply Your Efficiency in the Less Doing Labs](http://pxlme.me/qbtda9qf "Multiply Your Efficiency in the Less Doing Labs") ------- [Get the FREE Optimize, Automate, Outsource Blueprint here.](https://go.lessdoing.com/blueprint?utm_campaign=blueprint-ari&utm_medium=link&utm_source=podcast)