http://leanblog.org/audio98
There's a really good article that was published by Modern Healthcare as a special report, written by Sabriya Rice. Sabriya spent a week observing a rapid improvement event (RIE) at the Sts. Mary and Elizabeth Medical Center in Illinois. It's an in depth article that, I think, very accurately reflects the reality that Lean is helpful, but the process isn't easy for a number of reasons.
