Today we go back to our book club and talk about Nonviolent Communication by Marshall Rosenberg. It's really foundational work that has elements pulled into a lot of other books that we've already discussed, and I think it’s essential for people who are looking to be better leaders. It’s also great to learn how to communicate with more empathy, to frame and phrase questions and engagement that explains your feelings, needs and intents, and hear other people's needs. If that sounds a little bit too foo-foo for you, bear with me. This is a really, really, really powerful communication technique. Transcript: https://otter.ai/u/2p1NpJOZbuLxixQVOKETzFZWk8A?utm_source=copy_url