What can modern estate and letting agents learn from Countrywide’s rise? Chris Watkin chats with John Hards, former Group Lettings Director and now Chairman of OpenBrix, about the lasting impact of branding, leadership and people in agency success. From the power of local names to why strong branch managers matter, John shares insights into the culture that made Countrywide thrive. Estate agency is, at its core, a people business. Tune in for lessons that still resonate today.
