Rushika Fernandopulle, CEO of Iora Health, discusses how his desire to fix the "stupid system" that is healthcare led to the creation of Iora health and lets us in on what he believes is the secret to better patient care: empathy. He shares the lessons he has learned as a trailblazing entrepreneur and explains how he sought to turn traditional patient care on its head by transforming a transactional system into one based on relationships. Trevor, Steve, Rushika, and Iora's CFO Dave Fielding work through what it takes to survive in the evolving primary care space, how CMS will shift under the new administration, and where we are today in the value-based care movement that Iora helped pioneer.