Empowered Patient Podcast Payer-Provider Partnership Tackles Behavioral Health of Complex Patients Through Virtual Care with Michelle Clavecilla-Chan MVP Health Care and Amanda Conway Aptihealth
Michelle Clavecilla-Chan, Director of Behavioral Health at MVP Health Care, and Amanda Conway, Chief Growth Officer at Aptihealth, have partnered to expand access to mental health services for MVP customers. Aptihealth provides virtual behavioral health services that connect patients to comprehensive mental health and substance abuse support. Through their digital platform and behavioral health provider network, MVP customers have options for integrated care that remove traditional access barriers and provide virtual visits to engage this high-need population. The partnership focuses on serving complex patient populations with conditions such as psychosis, bipolar disorder, ADHD, and personality disorders with personalized care plans.
Michelle explains, "MVP provides coverage for all lines of business, including commercial Medicare, Medicaid, Child Health Plus, and Essential Plan enrollees. We provide all of the healthcare needs of our customers, and our mission is to improve our customers’ health and provide peace of mind to our customers by helping them access quality healthcare that meets their needs. Our mission is also to create healthier communities through innovation and collaboration, which is why we’re excited to partner with Aptihealth."
Amanda elaborates, "Aptihealth is a virtual behavioral health provider. We work with payers in value-based care arrangements to provide comprehensive services for behavioral health patients. We focus primarily on complex, high-acuity patient populations, which is unique to our virtual model, and we integrate within the communities that we serve to be a key stakeholder in the overall care of the patients we treat."
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