Episode 352: Mark Ghermezian & Manisha Shah - Co-Founders of Tildei

Episode 352 of The VentureFizz Podcast features Mark Ghermezian and Manisha Shah, Founder of Tildei. Mark is the Founder and General Partner of m]x[v Capital and he’s also the CEO of two companies that have spun out of his firm, that being Tildei and Gynger. Mark has been an entrepreneur pretty much his entire life and he shares lots of fun and interesting stories of these ventures, including the full story of Braze, a customer engagement platform that eventually went public in 2021. Manisha is a Co-Founder and Chief Revenue Officer of Tildei. In this interview, she shares her professional journey into the tech industry and ultimately running customer success at Rebel which was acquired by Salesforce. Tildei is changing how companies and customers communicate. The company’s AI-powered platform, which is initially focused on WhatsApp, enables brands to build deep relationships with customers through conversation at scale. The company has raised $6M in funding led by Susa Ventures with participation from Ludlow Ventures, Gradient Ventures, Lerer Hippeau, Vine Ventures, MXV Capital, Marcelo Claure, Jason Lemkin, and other angel investors. In this episode of our podcast, we also cover: * The importance of persistence and grit when building a startup. * How Mark and Manisha came together to build Tildei and how it works. * Building and investing into companies from m]x[v including the details on Gynger. * Mark’s contrarian point of view of PLG sales models and why he favors a traditional outbound sales operation. * Manisha’s biggest lessons learned as a co-founder. * And so much more.