Leading with care: a new approach to health care leadership for well-being

Internal medicine and infectious disease physician and author Joshua D. Hartzell discusses his article "Leading with care: How health care leadership can transform patient and provider well-being." He addresses the crisis of burnout and attrition in health care, arguing that leaders often fail to extend the same level of care to their teams as they do to patients. Joshua introduces "caring-inspired leadership," an evidence-based approach where every leadership action centers on caring for the team to improve both provider well-being and patient care. He outlines key strategies: leaders must prioritize their own well-being by setting boundaries and taking vacations to avoid burnout, which impacts leadership effectiveness; they should actively support their team's well-being by fostering a culture where self-care is expected and possible, offering flexibility and support systems; investing in professional development through mentoring and sponsorship is crucial; and leaders must cultivate a habit of expressing specific gratitude to make staff feel valued. Joshua urges leaders to adopt these practices to build compassionate, excellent cultures in medicine.

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