S01E03 - How Sympathy is a Trap [Part 3 of 13]

2:13 – Hear Rhonda flub and lesson learned

4:31 – Do you do this? Examples of shame and sympathy

6:31 – How your assumptions disempower your clients

8:45 – This disempowers your client

9:11 – To empower your clients, put your personal opinions aside

9:58 – How to get to the heart of your clients feelings

10:38 – How to support your clients in processing their feelings

12:41 – Coaching Tip of the Day: Eliminate the word “stress” and here’s why

13:39 – Fearbuster Exercise™: Feelings List and how to use it

14:10 – One word that changes everything

15:07 – Naming your subtle feelings is one aspect of self-mastery

16:09 – The one tool I use alongside Nonviolent Communication

17:33 – How blame and shame may show up in your coaching

18:42 – What does it mean to support unconditionally

19:13 – Question of the Day: “If a client goes off on a rant and starts to get defensive, what do you suggest doing?”