Becker’s Healthcare Podcast Doug King, Senior Vice President and Chief Information Officer at Northwestern Medicine
Nov 13, 2025
Doug King, Senior Vice President and CIO at Northwestern Medicine, shares his insights on leveraging technology and AI in healthcare. He discusses the challenges facing the industry, including patient volume and reimbursement pressures. Doug emphasizes the importance of viewing challenges as opportunities for innovation. He highlights the potential growth from wearables and home-based care in the next few years. Additionally, he advocates for strategic, measured AI investments to enhance efficiency and support healthcare's evolving landscape.
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Long Tenure And Diverse IT Roles
- Doug King has worked at Northwestern Medicine for 19 years across 11 roles in technology.
- His progression covered technical, application, and interoperability responsibilities.
Technology As The Main Lever
- Technology and AI are the primary levers to deliver high‑quality care at scale and adapt to changing headwinds.
- Doug King sees tech as essential for home care, monitoring, and speeding patient throughput in facilities.
IT As Process Improvement Engine
- IT has evolved into the process‑improvement arm of health systems solving problems quickly via technology.
- Collaborative leadership across clinicians and IT is required to make solutions work.