Creating a New Healthcare

Episode #161: Advanced Primary Care – with Neil Wagle, Chief Medical Officer at Devoted Health

Nov 8, 2023

Dr. Neil Wagle, Chief Medical Officer at Devoted Health, discusses the problems with primary care today and how Devoted Health offers an all-in-one solution. They focus on patients' perspectives, achieve incredible outcomes, and have constructed comprehensive clinical service lines. The podcast also explores virtual healthcare services, the importance of technology, working with provider groups and hospital systems, and the need for hope and realignment in the healthcare system.

55:45

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Episode guests

Neil Wagle

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Episode notes

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Quick takeaways

Devoted Health is building an advanced primary care model that offers an all-in-one healthcare solution, including specialized services like vision, dental, and hearing, along with coordinated care for prevention and chronic disease management.

Dr. Neil Wagle emphasizes the importance of leadership in healthcare, advocating for leaders to approach healthcare with love, humility, and practicality, while also fostering a positive work environment to effectively solve the crisis in healthcare.

The fundamental challenges in primary care include lack of funding and overwhelming responsibilities, leading to limited access and suboptimal quality of care. Devoted Health aims to address these challenges by providing fully covered services, reducing barriers to care, and empowering primary care providers.

Deep dives

Devoted Health's Approach to Primary Care

Devoted Health is taking an innovative approach to primary care by building an advanced, specialized, and augmented primary care model that complements traditional care. They offer an all-in-one healthcare model, including vision, dental, and hearing services, along with customized coordinated care for prevention, chronic disease management, urgent care, and addressing health-related social needs. Devoted Health plans have approximately 124,000 Medicare eligible members as of January 2023.

Introduction

2min

A Journey from Cardiologist to Primary Care Doctor: Practical Solutions and Humility in Healthcare

5min

Approaching Healthcare and Business with Love and Trust

29min

Virtual Healthcare Services for Patients with COPD

3min

The Importance of Technology in Healthcare

6min

Working with Provider Groups and Hospital Systems

8min

Importance of Hope and Realignment in the Healthcare System

3min

Friends,

As we’ve described and discussed before in this podcast, Primary Care in the US is on life-support and the prognosis does not look good. The implications for all of us is dire – as we look at what is nothing less than the demise of primary preventive care in our country. Our guest today has devoted his career to trying to revive and save primary care. And in this episode we’ll discover what he and his colleagues are doing.

Our guest today, Dr. Neil Wagle, earned his MD at Harvard Medical School and his MBA at Harvard Business School. He trained in Primary Care Medicine at the Brigham & Women’s Hospital. As the Chief Medical Officer at Devoted Health, Neil has led the build of an advanced primary care model that complements the traditional care that people receive from their primary care providers.

In this interview, we’ll discover:

The fundamental problem with Primary Care as it’s being structured and organized today, and Devoted Health’s ”all-in-one” solution.
The comprehensive clinical service lines Devoted Health has constructed in its advanced primary care model as well as the 5 major organizational components supporting their clinical care and health plan.
How the providers at Devoted Health are “flipping the script” – focusing on patients’ perspectives and priorities.
The incredible outcomes that Devoted Health is achieving.

Neil is one of the emerging superstars in our healthcare system. It’s inspiring to hear his humanistic leadership principles and the consumer-centric, service-oriented culture that he and his colleagues have created at Devoted Health. This episode is a masters class in advanced primary care and another not-to-be-missed dialogue.

Wishing you all the best of health and wellness!

Zeev Neuwirth, MD

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Creating a New Healthcare

Episode #161: Advanced Primary Care – with Neil Wagle, Chief Medical Officer at Devoted Health

Episode guests

Podcast summary created with Snipd AI

Quick takeaways

Deep dives

Devoted Health's Approach to Primary Care

Dr. Neil Waglay's Journey and Motivation

Leadership Qualities for the Future of Healthcare

The Challenges in Primary Care

Outcomes and Impact of Devoted Health

Remember Everything You Learn from Podcasts