In this episode, David sits down with marketing expert and author Ben Guttmann to unpack the real reason most communication fails: complexity. Ben shares his 5 principles of message simplicity, the science behind fluency, and tactical tips leaders can use to clarify their message—whether they’re on a stage, writing emails, or building a brand. If you’ve ever wondered why your message isn’t landing, this episode is your wake-up call.

Topics Covered:

The fluency model of communication
Why most leaders overcomplicate their message
The 5 principles of simple messaging
How to write like a human (and not a press release)
Storytelling, branding, and the shift from “authenticity” to “vibes”
Why personal brands outperform mid-tier legacy brands
Practical branding advice for young professionals

Timestamps:

2:15 – Why clarity beats complexity
10:30 – The fluency gap: sender vs. receiver
18:45 – The 5 principles of simple messaging
30:50 – Taylor Swift and the audience-of-one strategy
38:10 – How to write emails that get opened
46:20 – Brand-building in the attention economy
55:45 – Kitch and Ben on storytelling frameworks

Guest Bio:

Ben Guttmann is a marketing and communication expert and the author of Simply Put: Why Clear Messages Win and How to Design Them. He’s the former managing partner of Digital Natives Group and currently teaches digital marketing at Baruch College. His mission: help brands and leaders simplify their message to cut through the noise and connect more effectively.

📍 benguttmann.com

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