This week, Irina Nazarova and I discuss the way we think about building features. We get into the kinds of questions you should ask at the beginning of a project, using feedback loops to make sure you understand the user's needs, the propensity of users to muddle through using software rather than reading documentation, releasing smaller chunks of work frequently to limit risk, and focusing on helping the user rather than on the tech. We also discuss upcoming conferences and our travel plans.
