Ep 37 | Navigating Patient Experience At KLAS | Adam Cherrington | VP of Digital Health and Patient Voice at KLAS Research

In this episode of "NerdMDs Efficiency Unlocked," hosts Adam Carewe and Dale Gold interview Adam Cherrington, Vice President of Digital Health and Patient Voice at KLAS Research. They discuss the importance of patient engagement in healthcare, the role of technology in improving patient experiences, and the future of healthcare innovation.

Introduction [00:00:12]

The hosts introduce the episode and their guest, Adam Cherrington. They discuss the importance of improving patient experiences in healthcare and set the stage for the conversation.

Adam Cherrington's Journey [00:02:42]

Adam shares his journey into healthcare technology, his passion for patient engagement, and personal experiences that shaped his career. He highlights the importance of personalized care and accessibility in healthcare.

What is KLAS? [00:09:56]

Adam explains the mission and work of KLAS, an independent research and consulting firm dedicated to improving healthcare. He discusses the company's history, its role in providing transparency in healthcare, and its impact on the industry.

Digital Health and Patient Voice [00:14:01]

Adam delves into his specific role at KLAS, focusing on digital health and patient engagement. He discusses the challenges and opportunities in patient engagement, the importance of involving patients in their care, and the evolving landscape of healthcare technology.

Patient Voice Collaborative [00:22:52]

Adam introduces the Patient Voice Collaborative, a new initiative by KLAS to include patient perspectives in healthcare IT. He shares insights from early patient interviews and discusses the potential impact of this collaborative effort on healthcare organizations.

Future of Healthcare [00:35:35]

The hosts and Adam discuss the future of healthcare, including the importance of data interoperability, better patient-provider communication, and the need for consumer-friendly healthcare solutions. They share their hopes and dreams for a more integrated and efficient healthcare system.

Nerd Alert Round [00:40:05]

The episode concludes with a fun "Nerd Alert" round, where Adam Cherrington answers light-hearted questions about his personal preferences and interests, adding a touch of humor and personality to the conversation.

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