How can technology and culture drive successful insurance transformation?

Aventum is blending innovation and ambition to transform its insurance operations into a tech-enabled powerhouse. Robin Merttens speaks with Hasani Jess, CTO at Aventum Group, about the company's growth, their approach to technology, and the cultural foundation enabling change. With over 650 employees and a tech team of more than 100, Aventum is building solutions to empower brokers, underwriters, and operational teams alike.

Key Talking Points:

• Scaling from 450 to 650 employees while evolving technology and processes.
• Building an integrated platform to unify data and streamline business functions.
• Developing bespoke engineering solutions for competitive advantage.
• Adopting best-of-breed tools to complement in-house technology development.
• Leveraging AI to triage submissions and extract insights from unstructured data.
• Operating a dedicated Innovation Lab to explore future-focused technologies.
• Connecting brokers and underwriters with tailored workbenches and tools.
• Addressing challenges of legacy systems to enable consistent progress.
• Embedding a culture of change and innovation across the business.

If you like what you’re hearing, please leave us a review on whichever platform you use or contact Matthew Grant on LinkedIn. You can also contact Hasani Jess on LinkedIn to start a conversation!

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Continuing Professional Development

This InsTech Podcast Episode is accredited by the Chartered Insurance Institute (CII). By listening, you can claim up to 0.5 hours towards your CPD scheme.

By the end of this podcast, you should be able to meet the following Learning Objectives:

• Define the importance of a culture of change in driving successful insurance transformation.
• Identify key strategies Aventum employs to address the challenges of legacy systems and enable progress.
• List the challenges associated with scaling technology teams to support rapid business growth.

If your organisation is a member of InsTech and you would like to receive a quarterly summary of the CPD hours you have earned, visit the Episode 334 page of the InsTech website or email cpd@instech.co to let us know you have listened to this podcast.

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