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Experts in logistics, e-commerce, and supply chain management discuss new regulations in China's delivery industry and the challenges of ensuring package delivery. They explore consumer rights, personalized services, and the impact of technological advancements. The podcast also touches on motivational quotes, spring reflections, and the enduring legacy of Leslie Chung's music and films.
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- New regulations in China's Express delivery industry aim to improve consumer protection by prohibiting delivery confirmations without consent and penalizing violators. Challenges arise from meeting diverse customer delivery preferences and addressing language barriers, especially for foreigners unfamiliar with Chinese addresses.
Deep dives
New Regulation on Parcel Deliveries in China
The Ministry of Transport in China has implemented a new regulation to address the challenges faced in the Express delivery industry. This regulation prohibits Express and delivery businesses from confirming delivery receipts without user consent and mandates not placing deliveries in lockers without permission. Penalties for violations range from 10,000 yuan to 30,000 yuan, emphasizing consumer protection and preventing mishandling of packages.
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Discover
highlights
Listen to the best highlights from the podcasts you love and dive into the full episode