In this discussion, Andrew Hogan, Head of Insights at Figma, dives into the evolving landscape of design collaboration. He shares research on how collaboration styles affect UX change and productivity, emphasizing the transformative role of AI in this space. Andrew reflects on his parental leave learnings related to screen use and workplace dynamics. He also tackles the challenge of content saturation and the quest for distinctive communication in the design field.
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insights INSIGHT
AI-Powered Product Satisfaction
Only one-third of designers felt proud of AI-powered products they shipped.
Most designers anticipated significant changes within 12 months of the study.
insights INSIGHT
Amara's Law and AI
People overestimate short-term change but underestimate long-term impacts, per Amara's Law.
Transformative changes in work and life, beyond AI image or email generation, take time.
question_answer ANECDOTE
AI in Collaboration
Generative AI in group sessions increased conversation by 40%, injecting energy.
It introduced complexity into group dynamics, likened to a "bucking horse."
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The book describes the 100 years following 1870 as the 'Special Century,' a period of revolutionary growth and prosperity driven by innovations such as electric lighting, indoor plumbing, motor vehicles, air travel, and television. Gordon argues that this era of growth has been flatlining since 1970, marked by growing inequality, stagnating education, an aging population, and rising debt. He contends that the productivity growth of the past cannot be repeated and identifies several 'headwinds' that will continue to slow American economic growth. The book is divided into two main parts, covering the period from 1870 to 1940 and from 1940 to 2010, and includes detailed statistical analysis and historical anecdotes to support its arguments.
Technics and Civilization
Lewis Mumford
Few companies are most closely associated with UX design right now than Figma, which not only helps designers get their work done, but serves as a bridge for others to get more involved in the process. Erin and Carol are joined by Andrew Hogan, Figma's Head of Insights, to explore the nature of collaboration today and how the structure of that collaboration can impact our ability to effect UX change.
Andrew shares some of his team's own research on design collaboration, from how it's changed, what still needs improving, and how UX professionals can collaborate better. This includes the growing and evolving impact of AI. He also talks about what he learned during his recent parental leave—including the pervasiveness of screens—and how he's applying that learning to his own team.
Highlights
11:13 Design's Role in Software and Team Collaboration
18:01 Diverse Methods for Sharing Research Insights
20:46 Uncertain Future of AI: Expectations Reset
24:34 AI's Impact on Productivity and Team Collaboration
29:49 Overcoming Challenges: Standing Out in Content Saturation
33:05 Perceptions of Change: Exploring Role Spikiness
About Andrew Andrew Hogan conducts research on the design industry and design practices to figure out what’s happening. He love anecdotes, anecdata and data. He also likes to write and speak about what he finds, sometimes in the form of jokes and is occasionally quoted by places like Fast Company, WSJ, Forbes, CNN, Business Insider, AdAge, CIO.com and Tech Republic. In the past he authored/co-authored 50+ Forrester reports about design, UX, CX and the design industry, and created CX certification training modules on journey mapping and data/AI + design.
Awkward Silences 
