The Community Experience

Noele Flowers and the Evolution of Community

Feb 7, 2023
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ADVICE

Design For Real Usage Frequency

  • Ask how frequently members actually need to use your community for it to be helpful instead of assuming daily engagement.
  • Design program cadence around member personas so some may benefit from biweekly check-ins rather than daily activity.
ANECDOTE

Teacher To Community Leader

  • Noele transitioned from teaching music in a Queens high school to community roles in tech at Teachable and Commsore.
  • That education background prepared her for public speaking and handling difficult member interactions.
INSIGHT

Hybrid Models Bridge Course Tradeoffs

  • Self-paced courses work for businesses but often fail for learners without interaction or accountability.
  • Cohorts boost completion but require heavy operational staffing, so hybrids and community can bridge the gap.
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