Health care leaders are spending more time and money trying to improve the way doctors and nurses talk with their patients, to build more trust. Are those efforts working? We eavesdrop on some difficult conversations between patients and providers, and meet researchers who are measuring the power of using just the right words.
This episode first aired in 2019 and remains as relevant as ever.
Guests:
Andrea Anderson, MD, Medical Director, Unity Health Care
Sumeera Baig, MD, Physician, R-Health
Calvin Chou, MD, Professor, University of California, San Francisco
Lisa Cooper, MD, MPH, Bloomberg Distinguished Professor, Equity in Health and Healthcare, Johns Hopkins University School of Medicine
Hannah Herman, DO, Resident, The Wright Center for Graduate Medical Education
Lauren Howe, PhD, Postdoctoral Scholar, Stanford University
Natalie Levinson, patient
Jeff Milstein, MD, Regional Medical Director, Penn Primary Care
Kathy Trow, MSN, APN-C, Nurse Practitioner, Penn Medicine
Jessika Welcome, mother of patient Natalie Levinson
Learn more and read a full transcript on our website.
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