

Learning to Embrace Tensions: Heather Currier Hunt
7 snips Aug 12, 2020
Heather Currier Hunt, Senior Director of Global Learning and Development at IDEO, dives into the concept of tension as a catalyst for learning and innovation. She emphasizes that embracing tension can lead to improved ideas and teamwork. Heather discusses the importance of brave spaces for psychological safety, effective feedback using the COINS framework, and navigating team dynamics. By reframing challenges and fostering diverse perspectives, she believes organizations can significantly enhance collaboration and creativity.
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Tension As A Learning Gap
- Tension is the gap between what you know and new information that challenges you.
- Framing that gap as a learning opportunity expands individuals and organizations.
Diversity Brings Productive Disruption
- Diversity produces tension because different perspectives disrupt consensus and comfort.
- That tension is a hallmark of innovative organizations tackling complex problems.
Choose Curiosity Over Defensiveness
- Choose curiosity and learning over defensiveness when you feel threatened by new information.
- Go on a learning journey to adopt new skills and perspectives that expand you.