The New Stack Podcast Goodbye SaaS, Hello AI Agents
Mar 13, 2025
Join Janakiram MSV, a seasoned analyst known for his insights into data evolution and AI, as he discusses the shift from traditional SaaS to intelligent AI agents. He highlights how data management has advanced over the years, emphasizing the journey from spreadsheets to sophisticated AI solutions. Janakiram delves into the complexities of orchestrating these agents, akin to Kubernetes managing containers, and the new challenges of handling dynamic data. The conversation offers a glimpse into the future of service delivery and the transformative role of actionable AI in enterprises.
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Data Evolution in SaaS
- Data evolved from spreadsheets to predictive analytics, becoming increasingly intelligent.
- SaaS platforms stop at intelligence; users must still perform actions like sending emails.
Compute Evolution and SaaS
- Computing evolved from mainframes to SaaS, becoming increasingly decentralized.
- SaaS is the current endpoint, delivering applications but relying on user action.
Services as Software
- SaaS platforms depend on data and currently provide intelligence.
- AI agents will bridge the gap by enabling action, creating a new paradigm: Services as Software.