Hiring For Culture Fit With Lisa Macqueen

What You Will Learn:

·        How Lisa’s husband Hamish started Cleancorp and convinced her to get involved in the business once he realized he couldn’t get to seven figures doing everything himself

·        Lisa’s joining the company created a new opportunity to scale and implement processes and systems, growing the business from $700,000 to $3.2 million in two years.

·        Lisa’s important growth lessons learned during their rapid expansion and how she navigated the increased risk of joining the family business

·        Why hiring someone as General Manager who did not fit their Vision was a costly mistake, and how Lisa quickly learned the lesson that hiring for culture fit is crucial.

·        How Lisa grew the team with a dedication to fitting new hires to the organization’s Culture and growing leaders within the team

·        Why hiring someone whose only role was to go out and meet with customers became a key team addition that had many positive effects throughout the business

·        How the team has changed its hiring and onboarding processes to ensure that new team members are a great fit with the Culture, and how Lisa regularly checks in with new hires

·        How the Cleancorp hiring process works now, and how Lisa consults with a recruitment specialist who is aligned with the company’s Culture to save time and headaches

·        What other key lessons Lisa learned during her company’s growth journey, and why continual learning has been transformative for Lisa’s leadership

·        Why Lisa believes it is critical to get rid of any toxic members of your team immediately and without hesitation

About Lisa Macqueen, in her own words:

My husband asked me to come and join the family’s commercial cleaning business.

Today, I’m the CEO of Australia’s fastest-growing commercial cleaning business, leading a team of the most dedicated professionals I’ve ever had the privilege to work with.

Cleancorp is a Purpose, Mission, and Values-driven company, and everything we do aligns with that. We have a company culture that most other companies can only dream about, and we do many cool things with technology for our clients.

To be super clear:

We are NOT your average commercial cleaning company in any way.

Which is why we’re Australia’s fastest-growing cleaning company. We’re super deliberate about giving our clients

Along the way, there have been some amazing, WOW moments:

First woman (and first company outside the US) to win the Ultimate Marketer/Small Business ICON Award in the US

She won the Australian Super/BSCAA Winner of Innovation Through People Award.

Then named one of America’s Premier Experts and appeared on the Brian Tracy Show on CBS, NBC & FOX Affiliates in the US, also co-authored a book with the legendary Brian Tracy, “Power Principles for Success,” which reached best-seller status on Amazon.

Spoke on stages in the US, Australia, and NZ as a sales and marketing, and cleaning industry expert

Featured in the media by (almost) every major Australian news outlet as a COVID19 cleaning expert, and did countless interviews on TV, Radio, online news, magazines, and podcasts in Australia and around the world

Today, I’m privileged to work with an amazing team of dedicated cleaning professionals across Australia and New Zealand that I’m proud to work alongside. And our mission is simple. We provide cleaning services managed for you. Email me anytime at lisa@cleancorp.com.

Resources:

Website: https://cleancorp.com/

Email: lisa@cleancorp.com

LinkedIn: www.linkedin.com/in/lisamacqueen/

Facebook: www.linkedin.com/company/cleancorp

Twitter: @CleancorpAU

Additional Resources:

Elite Business Health Assessment: https://growwithelite.com/health

Email: info@GrowWithElite.com

Website: https://growwithelite.com/