Richard Batten says that even as people and businesses grapple with COVID-19, sustainability goals are still vital. The Global Chief Sustainability Officer at JLL talks about the steps the firm is taking to reduce its scope 1 and 2 carbon emissions by 68% by 2034. 

Read more about JLL's global sustainability efforts here.

James Cook is the director of retail research in the Americas for JLL.  Read more real estate research here.  

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