REWORK

Total transparency

78 snips
Sep 3, 2025
Discover the compelling case for transparency in business practices and how it fosters trust and engagement. Get insights into viewing everything as marketing, with stories that resonate more than traditional tactics. Delve into the importance of timing when sharing internal policies, highlighting the fine line between oversharing and strategically engaging. Embrace the transparency of work in progress during development to build collaboration and meet user expectations. Learn about the benefits of sharing code in software development for community growth.
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INSIGHT

Share Processes To Build Trust

  • Jason Fried argues transparency attracts attention and builds trust more than secrecy does.
  • He says sharing recipes (process) invites people in and often benefits the sharer more than hiding does.
INSIGHT

Everything You Do Is Marketing

  • David Heinemeier Hansson frames almost everything you do publicly as marketing that draws attention.
  • He says being interesting and present in conversations often replaces expensive traditional marketing.
ADVICE

Don’t Share Customer Data Or Rush Sensitive Posts

  • Avoid sharing internal customer data or log details that can reveal private information.
  • Delay public posts on sensitive internal decisions to manage timing and reduce backlash.
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