

TNO025: Know the Packet Flow
16 snips Apr 18, 2025
Mark Prosser, an IT professional with extensive experience in data centers and telecom, shares insights on packet flow and its critical role in networking. He discusses the contrasts between operational and design roles, emphasizing the importance of collaboration in advancing tech careers. Prosser also addresses the integration of telco and data center environments, promoting a DevOps mindset. He introduces a new Python tool, Pclay, designed to enhance user experience for network operators, and highlights the need for attracting new talent into the networking field.
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Ops Mindset Rooted Deep
- Mark Prosser shares he's naturally an ops person and enjoys the challenges of fixing problems in the network at any hour.
- He finds the ops mindset infectious and integral to his professional identity.
Early Career in Ops and Networking
- Mark started his career from a help desk role moving into systems administration before landing his first networking job at a small, obscure company.
- That first job exposed him to real ops challenges and mentorship from experienced operators.
DevOps Means Breaking Walls
- The wall of confusion in DevOps is where separate dev and ops teams create friction.
- True DevOps means unifying mindsets and increasing communication between dev and ops for better collaboration.