When providers work together, patients are more likely to get their needs met at the right place and the right time. This leads to better health outcomes and lower healthcare costs.

In outpatient behavioral health, a certain subset of patients need intensive or specialized care. But referrals to higher levels of care are often inefficient and risk patients dropping out of treatment altogether.

Grow Therapy, a hybrid mental health provider, has launched a coordinated care program to help oversee such referrals. Senior Writer Anastassia Gliadkovskaya chats with Cynthia Grant, PhD, LCSW, head of clinical excellence at Grow, about how the program works and what Grow hopes to get out of it.

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How Grow Therapy hopes to prevent patient dropout during referrals