Join us in an engaging conversation with Kapil Jaiswal, Head of Products at Whatfix, as we explore the journey of building a globally adopted B2B SaaS product. Kapil shares valuable insights on:How generative AI is disrupting product management.Evolving product-market fit in the SaaS ecosystem.Building strong global customer partnerships.Addressing enterprise expectations in product roadmaps.The future of SaaS and the road ahead for B2B startups.
Time Stamps:-
0:00:33 – Is engineering dead in the age of generative AI?0:03:05 – How does product-market fit evolve for Whatfix?
0:08:23 – How does Whatfix approach global enterprise customers?0:18:23 – Is SaaS dead with the rise of generative AI?
0:24:45 – Subscription fatigue vs. usage-based pricing models.
0:28:54 – Managing customer expectations in enterprise SaaS.
0:34:39 – How does B2B SaaS validate problems in its customer base?0:38:06 – Advice for B2B startups aspiring to go global.
0:42:06 – What will creating the next trillion-dollar company from India take?
Guest Corner:
Kapil Ashok Jaiswal is the Head of Products at Whatfix, leading product management since 2015 with a customer-first approach. With more than two decades of experience in product building and management, Kapil's expertise lies at the intersection of technology, business, and user psychology. He co-founded CamBuzz and has held leadership roles at EdgeVerve (Infosys), Huawei, and Ketera (Deem). An MBA graduate from IIM Calcutta, Kapil is motivated by his belief in lifelong learning.
LinkedIn Id:-https://www.linkedin.com/in/kapilajaiswal?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app
Host corner:
Malthi SS, is Fractional Chief Product Officer at HerKey(formerly JobsForHer), a woman’s career engagement platform. She is a seasoned global product leader, Start-Up Mentor and Freelance Product Coach and Trainer. She has more than 2 decades of professional experience in building global software products working with PayPal, Societe Generale, Intuit, SAP and EMC catering to millions of customers.
🌟 S͇u͇b͇s͇c͇r͇i͇b͇e͇ t͇o͇ t͇h͇i͇s͇ Y͇o͇u͇T͇u͇b͇e͇ C͇h͇a͇n͇n͇e͇l͇ a͇n͇d͇ s͇t͇a͇y͇ a͇h͇e͇a͇d͇ i͇n͇ y͇o͇u͇r͇ p͇r͇o͇d͇u͇c͇t͇ m͇a͇n͇a͇g͇e͇m͇e͇n͇t͇ s͇k͇i͇l͇l͇s͇: https://www.youtube.com/@product-talk-with-malthi 🌟
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👉𝐒𝐢𝐠𝐧𝐔𝐩 𝐟𝐨𝐫 𝐌𝐚𝐥𝐭𝐡𝐢'𝐬 𝐧𝐞𝐰𝐬𝐥𝐞𝐭𝐭𝐞𝐫 𝐭𝐨 𝐠𝐞𝐭 𝐝𝐞𝐞𝐩𝐞𝐫 𝐢𝐧𝐬𝐢𝐠𝐡𝐭𝐬 𝐨𝐧 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭: https://malthi.substack.com/
Product Talk with Malthi