Internet Problems | English for Global Professionals
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Apr 3, 2024
Curtis and Amy discuss internet outages, contacting service providers, role-playing scenarios for customer support, troubleshooting tips, and improving English fluency in customer interactions.
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question_answer ANECDOTE
Morning Outage
Curtis and Amy's day started with an internet outage, impacting their online teaching jobs.
They had to contact students and reschedule or cancel classes.
question_answer ANECDOTE
Calling for Support
Curtis tried calling the internet company but the landline was dead due to the outage.
His cell phone had a weak signal, requiring him to go outside to make a call.
volunteer_activism ADVICE
Troubleshooting Tip
Curtis and Amy suggest disconnecting the router's power source for 30 seconds as a troubleshooting step.
If the problem persists, they recommend calling the internet provider for further assistance.
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Join Curtis and Amy from Real English Conversations as they discuss dealing with internet outages and contacting your internet service provider for assistance. After experiencing a morning without internet, Curtis and Amy share their frustrations and the challenges they faced in their daily work routine. They even demonstrate a role-play scenario of calling the internet company for support (Curtis as the client and Amy as the amazing customer support representative of an internet service company), offering valuable insights into troubleshooting steps and communication tips. Tune in for practical advice and relatable experiences in navigating internet-related issues using the English language!
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Understanding fast-spoken English in meetings and calls
Real English Conversations Podcast – English for Global Professionals | Speak Clearly & Confidently at Work