Internet Problems | Fluency in Speaking | Listen to English Conversation
Apr 3, 2024
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Curtis and Amy discuss internet outages, contacting service providers, role-playing scenarios for customer support, troubleshooting tips, and improving English fluency in customer interactions.
Internet outage disrupts work productivity, emphasizing the importance of stable connectivity.
Communicating with the ISP during outages is challenging, highlighting the need for alternative communication methods.
Deep dives
Impact of Internet Outages on Daily Routine
Experiencing an Internet outage disrupted the daily routine of the podcast hosts who rely on the Internet for their online teaching. The outage led to the cancellation of classes and highlighted the significance of a stable Internet connection for work productivity. The hosts emphasized the dependency on the Internet for various tasks and how its absence can halt professional activities, showcasing the vital role of connectivity in modern work environments.
Challenges of Communication During Outages
During the Internet outage, communicating with the Internet service provider posed challenges due to weak signal reception in the hosts' area. Limited data connectivity hindered their ability to use alternative methods like creating Wi-Fi hotspots on their cell phones. The hosts had to resort to going outside to make phone calls, underscoring the difficulties faced in maintaining communication during technical disruptions.
Role-play with Customer Service for Troubleshooting
In a role-play scenario as customer and service provider, the podcast hosts simulated a technical support conversation to troubleshoot Internet issues. The process involved steps like disconnecting and reconnecting the router, checking for signals, and testing the connection on different devices. Through this enactment, the hosts illustrated a typical customer service interaction when reporting Internet problems, showcasing the troubleshooting procedures followed by service providers.
Join Curtis and Amy from Real English Conversations as they discuss dealing with internet outages and contacting your internet service provider for assistance. After experiencing a morning without internet, Curtis and Amy share their frustrations and the challenges they faced in their daily work routine. They even demonstrate a role-play scenario of calling the internet company for support (Curtis as the client and Amy as the amazing customer support representative of an internet service company), offering valuable insights into troubleshooting steps and communication tips. Tune in for practical advice and relatable experiences in navigating internet-related issues using the English language! Get the Special REC Subscriber Lesson Pack! Enjoy a special set of premium lessons we've put together for our podcast followers ($50 value - yours for FREE!) Get this lesson pack here! Unlock your fluency with teacher Curtis! Find a lesson time and book your trial lesson now!CLICK HERE TO SUBSCRIBE TO OUR YOUTUBE CHANNEL!!
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