Becker’s Healthcare Podcast AI That Delivers: Adoption, Scale, and Impact at Endeavor Health, UPMC, Reid Health, and Duke Health
Nov 17, 2025
In this dynamic discussion, Chris Carmody, CTO at UPMC, shares insights on large-scale AI integration with Epic. Misti Foust-Cofield, VP and CNO at Reid Health, emphasizes improving clinician well-being through ambient technology, cutting documentation burdens, and restoring joy at the bedside. Justin Brueck, VP of Innovation at Endeavor Health, reveals strategies to combat clinician burnout and enhance engagement through AI, aiming to free up time for innovation. Together, they explore the transformative impact of AI on healthcare delivery.
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Episode notes
UPMC Served As An Abridge Living Lab
- Chris Carmody described UPMC as an early living lab for Abridge while simultaneously implementing Epic across a fragmented IT landscape.
- He emphasized partnership and plans to expand Abridge to thousands of physicians after Epic consolidation.
Reid Health Saw Rapid Ambulatory Adoption
- Misti Foust-Cofield recounted rolling Abridge out first in ambulatory settings where 90% of clinicians adopted it quickly.
- She described moving to nursing with a medical-surgical go-live planned and early signs of rejuvenation among staff.
Abridge Helped Reengage Disaffected Clinicians
- Justin Brueck told how Endeavor inherited disengaged physicians after system consolidation and used Abridge to rebuild clinician goodwill.
- He credited Abridge with creating space for innovation by reducing burnout and restoring engagement.