May 6th - The Trailfinders story – part two

All week I am talking to Sir Mike Gooley CBE, founder and chairman of Trailfinders, about the story of this innovative company – which has been unlocking the world for millions of people since its inception in 1970.

Today: why he thinks booking travel through a human being is better than going online, and how Trailfinders could pay instant refunds to customers when Covid struck.

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