The Federal Drive with Terry Gerton A new center aims to modernize federal lending at a scale few realize exists
Nov 25, 2025
Doug Criscitello, founder and executive director of the Center for USA Lending, discusses his mission to modernize the federal lending landscape, which manages a staggering $5 trillion across 125 programs. He highlights outdated systems that create borrower confusion and fragmentation. Criscitello emphasizes the potential of AI and data standardization to streamline processes and enhance integrity. He points to successful SBA initiatives as models for reform, aiming for better fraud detection and taxpayer value through his organization's innovative strategies.
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Government Is A Massive Financial Institution
- The U.S. government runs 125+ loan programs across about a dozen agencies totaling roughly $5 trillion.
- Managing long-term loans is far more complex than one-time grants and requires sustained servicing and oversight.
Fragmentation Raises Costs And Risk
- Federal loan systems are fragmented and outdated and often don't communicate with each other.
- That fragmentation increases administrative cost, confuses borrowers, and hampers fraud detection.
Adopt Modern Tech From Financial Sector
- Leverage private-sector technology like AI, identity management, and modern servicing tools to improve borrower experience.
- Bridge gaps between federal programs and financial institutions for seamless application-to-repayment journeys.