Tech for Good: How TELUS Is Driving Human Impact Through Innovation

What happens when technology levels the playing field—when education, innovation, and opportunity become more accessible than ever before? For many, AI is that transformative force, acting as the Great Equalizer across industries. Live from MWC Barcelona, host Matthew Roberts is joined by Tomer Gingold from Amdocs and Hesham Fahmy, Chief Information Officer at TELUS, to explore AI’s ever-evolving impact. Hesham kicks things off by breaking down TELUS’s transformation from a traditional telecom company to a tech-driven powerhouse, shifting IT from a cost center to a strategic value creator. He also highlights AI’s power in education and knowledge democratization, making information more accessible while revolutionizing the way businesses operate. The discussion delves into AI’s societal impact and its alignment with TELUS’s mission to use technology for social good. Looking ahead, the trio examines AI’s rapid adoption, shifting public perceptions, and what the next 12 months might hold. Discover how AI isn’t just driving innovation—it’s making knowledge more accessible than ever.