Lean Blog Audio

Lean Without Layoffs: The Commitment That Makes Continuous Improvement Work

9 snips
Dec 5, 2025
Discover the powerful principle of no layoffs as a key to successful Lean implementation. Mark Graban reveals how a culture of safety, rather than fear, drives continuous improvement. He shares eye-opening examples from healthcare organizations that emphasize protecting careers and fostering trust. Learn how leaders can enhance engagement by committing to staff welfare and using productivity gains to reinvest in better services. This approach transcends industries, illustrating that when employees feel secure, they contribute creatively to progress.
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ADVICE

Require A No‑Layoffs Pledge

  • Require leaders to pledge no layoffs before starting Lean initiatives to build safety and trust.
  • Decline engagements if executives refuse that visible commitment to protect staff livelihoods.
INSIGHT

Protect Careers, Not Just Jobs

  • Lean improves productivity without reducing headcount when implemented with respect for people.
  • Protecting careers, not specific jobs, enables adaptability as roles evolve under improvement.
ANECDOTE

Silver Cross: Leadership Puts Reputation On Line

  • David Schlappe at Silver Cross publicly promised no layoffs and tied his personal reputation to that pledge.
  • His visible commitment prevented fear from spreading faster than Lean itself.
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