Empowered Patient Podcast Advanced Generative AI Solution Addresses Behavioral Health and Changes Personalized Therapy Model with Dr. Zereana Jess-Huff United We Care
Dr. Zereana Jess-Huff, Senior VP of North American Operations at United We Care, a digital behavioral health company, created Stella. This advanced generative AI solution recognizes 40 human emotions and speaks 29 languages. Accessed through mobile apps and WhatsApp, this resource is interactive and available 24/7 to address daily stress issues and clinical diagnoses. A clinician-led self-paced, asynchronous video-based clinical program is available, as is coaching and resource material.
Zereana elaborates, "Stella is designed to meet and treat you where you're at on a behavioral health spectrum because, as individuals, we move up and down the spectrum at any given point in our lives. Stella is targeted to be able to treat the wide spectrum, and the solution as a whole is a full stack solution, which again allows us to treat the user from subclinical up to hospitalization in terms of treatment."
"So we are working on avatars right now. The intention is to create human-like faces that come in a number of nationalities and different ethnicities. So essentially, you can create your own avatar for Stella based on what you're most comfortable with and what you would like your therapist to look like. Stella, again, is not a therapist, but Stella is somebody talking to you, and so we felt it was important to give Stella a face. We just wanted users to be able to relate to that face."
"As the therapist is talking and as the user is talking, AI is essentially analyzing what the user utters. We call them utterances. So based on that, the AI can tell when the patient is disengaging in session. The AI can tell when somebody's decompensating, it can recommend when a therapist should switch course. So there are so many possibilities in terms of how AI will work to give behavioral health so much more power in sessions."
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