Mavens of Data
The People Side of Analytics: Mastering Communication (w/ Tiankai Feng)
Apr 4, 2025
In this engaging discussion, Tiankai Feng, Head of Data Strategy & Governance at Thoughtworks and author of *Humanizing Data Strategy*, shares his insights on the essential role of communication in data analytics. He highlights how analysts can bridge the gap between technical and non-technical audiences through clear language. Tiankai also touches on the evolving nature of data roles, emphasizing the need for interpersonal skills and fostering stakeholder relationships. With practical tips, he illustrates how effective communication can elevate your data career!
34:47
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Quick takeaways
- Effective communication is essential for data analysts to bridge the gap between technical insights and non-technical stakeholders' understanding.
- Fostering collaboration through the five Cs—competency, collaboration, creativity, communication, and conscience—enhances trust and strengthens stakeholder relationships.
Deep dives
The Importance of People in Data
Making data valuable requires collaboration, as data work is inherently people-centered. The podcast emphasizes that understanding and addressing the human elements, such as communication and conflict resolution, is crucial in analytics. Analysts often focus too narrowly on technical skills and tools, neglecting the need for effective interaction with stakeholders. This shift in focus from hard skills to interpersonal skills is essential for translating business requirements into actionable insights and ensuring the successful implementation of data initiatives.
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