Elliot and Alex interview Katrina Gowans to discuss legal transformation and knowledge based working for in-house teams. Katrina is the National Legal Transformation Lead at Origin Energy, a leading provider of energy to homes and businesses in Australia. They covered:

* (5:12) How Katrina became National Legal Transformation Lead

* (9:28) The importance of setting a vision for any transformation plan

* (13:33) Change management considerations

* (16:19) Strategies to “cut through” and get your message to busy people

* (21:22) Overcoming skeptics and change resistors

* (26:44) The next phase - knowledge based working

* (31:59) How to instil cultural change

* (43:58) Maintaining a knowledge base

* (45:50) The future of legal operations

LINKS

Katrina Gowans on LinkedIn: https://www.linkedin.com/in/katrina-gowans-40986942/

Centre for Legal Innovation on LinkedIn: https://www.linkedin.com/company/centre-for-legal-innovation/

Centre for Legal Innovation’s website: https://www.cli.collaw.com

How Origin Energy is shifting to knowledge based working with Katrina Gowans