127 Jenn Lim: Beyond Happiness (& Tony Hsieh): Roadmap For More Impact, Profit, & Purpose

Before I introduce this week’s guest...

There I was sitting on the Delivering Happiness bus at the 2010 TED conference and Tony Hsieh (the CEO of Zappos) was pouring me shots. I thought I had made it. 

(I was hanging out with the Zappos guy!)

Fast forward 10 years, when I heard the news we had lost Tony in late 2020. I felt a deeper sense of loss. 

I only had a few personal interactions with him. By no means we were friends.

But unbeknownst to me, I saw him as a fellow Asian Noble Warrior who was actively pushing the envelope of cultural and business norms. I have grown to admire and respect him.

Jenn and Tony were at the forefront of a movement that is making "purpose” cool in business. They were co-founders of Delivering Happiness, a consultancy that helps companies create happier company cultures for a more profitable and sustainable approach to business. 

Tony was also her soulmate. They've been close friends for decades.

So this conversation was more personal and reminiscing of Tony.

But this is also a conversation with a thought leader.

Jenn Lim is the CEO/co-founder of Delivering Happiness. They help companies create happier company cultures for a more profitable and sustainable approach to business. 

She is the author of her new book Beyond Happiness How Authentic Leaders Prioritize Purpose and People for Growth and Impact. 

Beyond Happiness offers inspiring stories from Jenn, case studies from 400 businesses, practical mental frameworks to implement these big ideas. 

If you are a business leader who values your employees as assets, not expenses; and you want tactical ways to operationalize your value for more purpose and PROFIT, this is a conversation you don't want to miss.

We talked about...

✏️ How she lost her cofounder and soulmate Tony Hsieh and how it changed the book Beyond Happiness 5 weeks before the book is due

✏️ (60:10) Why alignment session amongst stakeholders is THE best tool for businesses to immediately inject more purpose, impact, profit in uncertain times

✏️ (39:24) The core quality that makes Tony Hsieh a business and cultural innovator

✏️ (51:53) The mental model she figured out after helping 400 businesses integrate people, purpose, and profit

✏️ (53:47)The case study of how Starbucks got even stronger after COVID

✏️ (23:38) The 24-hour resilience test - how to quickly determine how bulletproof you actually are

✏️ (29:05) (22:15) The 2 meta frameworks to uncover your deepest core values: movies and high-low moments

✏️ (46:58)How to influence a skeptical CFO about purpose and culture

✏️ (13:31)And finally the key life lessons she learned about happiness and purpose and resilience from losing Tony and her Dad

Beyond Happiness offers inspiring stories from Jenn, case studies from 400 businesses, practical mental frameworks to implement these big ideas. If you value people and you want practical frameworks to bring more purpose and people, and profit in these volatile times, 

🔥 Buy Beyond Happiness https://bit.ly/jennlim

🔥 Get the roadmap to find your 2nd mountain of legacy and impact: https://bit.ly/3lVRhhN