Panic with Friends - Howard Lindzon cover image

Panic with Friends - Howard Lindzon

Josh Guttman of Small Door on Reimagining the Veterinary Experience and the War for Talent (EP.195)

Mar 31, 2022
43:23

My good friend Josh is the co-founder and CEO of Small Door, a startup that is completely overhauling the pet care industry with a tech-infused membership model. It’s a magical bricks-and-mortar meets software experience. And we go deep on what it takes to build a retail-physical-software company smack in the middle of a global pandemic. Prior to co-founding Small Door, Josh was a successful investor at Softbank, and before that he was part of the management team at public company Outbrain ($OB). I’m a personal investor in the company, so let’s just say Josh is probably going to need a bigger door when I bring my horse in to his West Village location.  

Guest - Josh Guttman, Founder at Small Door 

howardlindzon.com, smalldoorvet.com 

Twitter: @howardlindzon, @PanicwFriends, @JGut, @SmallDoorVet, @knutjensen 

linkedin.com/in/joshguttman 

#fintech #invest #investment #venturecapital #stockmarket #finance 

Show Notes:

  • (00:38) – Intro
  • (03:10) – Welcome Josh
  • (06:15) – Disrupting pet care
  • (09:26) – Planning, research and executing
  • (10:49) – Launching in a pandemic
  • (13:08) – Reaching profitability
  • (16:18) – Scaling brick and mortar
  • (22:21) – High-end offerings
  • (27:15) – Working on something mission driven
  • (28:37) – The war for talent
  • (32:56) – Fundraising during a pandemic
  • (34:12) – Dealing with Private Equity
  • (39:59) – Wrapping it up
  • (40:53) – Closing thoughts


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