In this episode, Beth Cougler Blom talks with Meg Bolger about how facilitators can respond effectively to participants when they say something that could or does cause conflict in the group.

Beth and Meg also talk about:

Giving more space and agency to people to participate
Not avoiding conflict when it happens
Bringing a curious mindset
Noticing and responding to participants' underlying needs
Using a three-stepped approach to respond to potentially problematic statements

Engage with Meg Bolger

Website: http://facilitator.cards/
Instagram: https://www.instagram.com/facilitatorcards/
LinkedIn: https://www.linkedin.com/company/facilitatorcards
LinkedIn: https://www.linkedin.com/in/megbolger/

Other Links from the Episode

Katherine Schulz's "On Being Wrong" TED talk
Quick Overview of Glasser's Choice Theory (Five Needs)
Bear Hébert on Instagram
Trainings by Meg and Facilitator Cards (including Holding Space workshop)

Connect with the Facilitating on Purpose podcast:

Follow Facilitating on Purpose on Instagram, LinkedIn, or YouTube
Show notes and transcripts available at facilitatingonpurpose.com

Connect with Host Beth Cougler Blom:

Podcast production services by Mary Chan of Organized Sound Productions

Navigating Conflict with a Generous Approach with Meg Bolger - EP 28