AirBnB has rocked the hospitality industry. For holiday-makers it has proved a boon but hoteliers are up in arms. On the other hand, hoteliers are up in arms, citing 'wild-west' practices and a lack of regulation, not to mention depleted rental accommodation, as property owners turn to this new rental model instead of committing to longer-term tenants. We discuss the service provided by AirBnB in this lesson.